Raw Earth Hampers Privacy Policy

  • This website is owned and operated by Maskell Enterprises Pty Ltd. ABN: 51 167 476 048.
  • Maskell Enterprises Pty Ltd trades under Raw Earth Hampers.
  • Maskell Enterprises Pty Ltd trading as Raw Earth Hampers is an Australian owned company and is operated within Australia.
  • Raw Earth is a Trade Mark name in Class 16 and Class 20 of the Australian Trademark Act.
  • By accessing browsing or using this website, you agree to all terms, conditions and disclaimers.
  • Raw Earth Hampers regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Raw Earth Hampers users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Customer Support at info@rawearthhampers.com.au or corporate@rawearthhampers.com.au
  • Raw Earth Hampers may amend these terms and conditions from time to time. Any amendment is effective immediately.

Collection and Use of Information

  • In order to use Raw Earth Hamper website, we collect personal data for the purpose of fulfilling orders for products or services, or for the purpose of competitions and prize-giving, or for any other such purpose which requires the collection of personal data in order for Raw Earth Hampers to fulfil an obligation.
  • Personal data includes, but is not limited to: the full name of the customer and/or recipient or competition entrant, payment details, e-mail address, recipient address and contact (mobile) phone numbers
  • Raw Earth Hampers does not keep records of customer credit card details.
  • For customer security, your IP address has been logged and will be recorded with your purchase details.

Promotional Material

  • Customers can elect to receive promotional material by joining as a Member and opting to receive plain text or HTML emails.
  • In compliance with Australian law, all marketing material sent to the subscriber will include an option for the subscriber to request removal from mailing or contact lists for any future marketing

Storage of Collected Information

  • The security of your personal information is important to Raw Earth Hampers. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
  • We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at sales@rawearthhampers.com.au.

Access to Collected Information

  • If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at info@rawearthhampers.com.au or corporate@rawearthhampers.com.au
  • Customers have the right to remain anonymous except in circumstances where personal information is required to complete an electronic transaction.
  • Raw Earth Hampers will not disclose sender/customer information to a recipient unless requested or approved to do so by the sender/customer.

Orders

  • If you purchase a product or service from us, we may request certain personally identifiable information from you.
  • You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
  • We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

  • Raw Earth Hampers uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details.
  • We may also use this information for other purposes, including some promotional Emails.
  • If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at info@rawearthhampers.com.au or corporate@rawearthhampers.com.au
  • You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

  • Raw Earth Hampers may disclose personal data necessary to third party service providers for the purpose of fulfilling customer orders and any other obligations, such as prize-giving or sponsorships.
  • Raw Earth Hampers will not disclose personal information to third parties for marketing purposes without prior authorisation.
  • These third parties are prohibited from using your personally identifiable information for any other purpose.
  • Under no circumstances will Raw Earth Hampers sell or receive payments or services for disclosing customer’s personal information to any partner or external company.
  • Raw Earth Hampers does not share any information with third parties for any unknown or unrelated uses.

Legal

  • We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

  • Links on the Raw Earth Hampers site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.rawearthhampers.com.au.

Changes to Privacy Policy

  • If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
  • We reserve the right to modify this privacy statement at any time, so please review it frequently.
  • If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.