How do I purchase a Hamper?
1. Choose a hamper to purchase.
2. Click on the ‘Add to Cart‘ Button. You will be directed to your Shopping Cart. You can continue your Shopping experience or you can Check Out.
3. Choose from the different packaging options & add gift message and delivery date.
4. If you are happy with the current details, Click on ‘Checkout‘ Button.
5. At the Checkout page, fill in the required Contact Information & shipping address details.
What type of products can I expect to find at Raw Earth Hampers?
We stock Organic, Natural, Sustainable, Fair trade and Eco-friendly products. We look for products that are Vegan, Gluten free, Paleo, Nut free, Dairy free and Grass-fed. We only purchase the products from Australian Wholesalers or Businesses to ensure we are eliminating our carbon footprint.
Do you support small businesses?
We love to hear from small businesses who share the same ethos and love for Organics as we do. Please contact firstname.lastname@example.org
Do we deliver overseas?
Currently we only deliver within Australia. We will be delivering overseas very soon. If you live internationally, you are able to purchase our hampers to be delivered to an Australian postal address.
What payment methods can I use?
We use eWAY SSL and Paypal as our secure merchant facilities and you can also pay via bank deposit.
Eway SSL accepts all major credit cards (American Express, Diners club, Visa, Master card). An SSL certificate ensures that customer data can be securely transmitted between your website and your payment gateway, which is a crucial component of any eCommerce business. Read more..
Paypal supports 100 currencies and is the faster, safer way to pay and get paid. The service gives people simpler ways to send money without sharing financial information, and with the flexibility to pay using their account balances, bank accounts or credit cards. Read more..
Bank deposit details:
BSB: 082 566 ACCOUNT NO: 398333031 ACCOUNT NAME: MASKELL ENTERPRISES PTY LTD BANK: NAB
Do all of the hamper prices include GST?
Yes, our hamper prices do include GST in the price. GST is calculated and displayed at the Cart Items page
Do the hamper prices include postage price?
No, the hamper price is individual to the delivery price.
What is the delivery cost per hamper?
We have provided an Australian wide postage rate of $9.95 per postage address for orders under $99. Otherwise we provide Free postage for orders over $99 per postage address. Read more..
Can I order a number of gifts all to be sent to different addresses in one order transaction?
Only our Corporate clients are able to send multiple clients in one order. Apply for a corporate account… click here
Can I track my order?
An email will be distributed on completion of your purchase detailing the hamper/s purchased. The email will contain your recipients details and the Fastway tracking number associated to that address.
You can also track your order via the following page ….. click here
My hamper is damaged, what do I do?
Do you sell Corporate hampers?
Yes. Please contact email@example.com to discuss your requirements and to receive our Corporate Brochure via email.
We specialise in eco-luxury corporate gifting service to all of Australia.
Can I customise a hamper?
Yes. Please contact firstname.lastname@example.org to discuss your requirements with our friendly staff.