Raw Earth Hampers offers one flat rate Australia wide!

$9.95 – For orders under $99 to one postal address
    FREE – For orders over $99 to one postal address

Delivery Pricing Policy $9.95

  • Prior to checkout, Raw Earth Hampers agrees to quote and/or display the delivery fee.
  • The $9.95 postage fee is for orders under $99. This is based on each order to one postal address.
  • Postage length of time can be 1-7+ days depending on delivery time from Wollongong.
  • Special requests can acquire Express postage; at a additional cost. Cost will be calculated per order.
  • After ordering online, you will receive an email confirmation from eWAY or Paypal containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering.

Free Delivery Pricing Policy

  • Prior to checkout, Raw Earth Hampers agrees to quote and/or display the delivery fee.
  • Free postage for orders over $99. This is based on each order to one postal address.
  • After ordering online, you will receive an email confirmation from eWAY or Paypal containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering.

Corporate Delivery Pricing Policy

  • After Checkout, Raw Earth Hampers agrees to quote and/or display the delivery fee.
  • Postage will be calculated based on each Corporate order separately.
  • This can be based on each order to one postal address (Company/Business address) or delivered to all recipients postal addresses. Australia wide.
  • After ordering online, you will receive a Quote containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering.

Courier Delivery

  • Raw Earth Hampers uses Fastway Couriers for delivery of gift hampers and does not provide a track and trace service immediately.
  • If you require a track and trace please contact sales@rawearthhampers.com.au for an estimated time of arrival.
  • Proof of Delivery (POD) times are available, if requested a day after the set delivery date.
  • Raw Earth Hampers accepts no responsibility for delays associated with Fastway couriers or the third party courier actions.
  • The delivery time selected by the customer is the latest the delivery can be made. The delivery can be made anytime, up to or before, the selected delivery time.
  • In the event when the goods are dispatched with Fastway and the recipient is not available to accept delivery or there is no safe drop-off point, the goods will be returned to the closest Depot and a calling card will be left notifying the recipient to pick up the goods. This still applies when ‘OK Front Door’ or ‘OK Back Door’ drop option has been selected.
  • Raw Earth Hampers uses reputable third party contract couriers, including Fastway Couriers and Australia Post. Whilst every care is taken to ensure accurate and safe delivery, we cannot guarantee unforeseen circumstances, such as damage or delay that results in a parcel not arriving at a certain time or place. Raw Earth Hampers will work with the customer to assist in resolving any issues that may be a result of a third party failure.
  • In order to avoid any disappointment, please place your order early to provide us with the best opportunity to deliver your gift by your preferred delivery date.
  • Any unavailable products can affect the delivery resulting in late arrival.

Saturday & Sunday Delivery

  • Depending on the location, Saturday deliveries are available and additional delivery charges may apply. Customers will be informed prior to checkout if a Saturday delivery is possible
  • Deliveries on Sundays and public holidays are not available, except when stated otherwise.

Addresses

  • For Residential addresses, if a courier deems a delivery location unsafe, the order will be returned to dispatch and redelivery fees may apply.
  • For business, school and hospital addresses, the Raw Earth Hampers accepts no responsibility for delivered items that are redirected to the mailroom, front desk or reception.
  • PO BOX addresses are not accepted as a delivery address.

Natural Disasters and Unforseen Circumstances

  • Raw Earth Hampers is not liable for failure to perform obligations, including but not limited to, the fulfilment of an order or a delivery, if such failure occurs as a result of acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster) war, hostilities, civil war, rebellion, revolution, insurrection, military or usurped power, terrorist activities, government sanction, blockage, embargo, labour dispute, strike, theft, lockout or interruption or failure of electricity or telephone service or any other event or phenomenon beyond Raw Earth Hampers control.